Help Center

Frequently Asked Questions

Q: What is the difference between a private tour and a group tour?

A private tour is exclusively for you and your group — no other travelers join. You get a dedicated guide, private transport, and a fully flexible itinerary. A group tour (shared) means you join other travelers on a scheduled departure, making it a more affordable and social option.

Q: Is there a student discount?

Yes — use code STUDENT10 at checkout for 10% off any tour. For groups of 15+, contact us for an exclusive group rate.

Everything you need to know about booking a Morocco tour — answered by our local experts in Marrakech

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Private Tours vs Group Tours

What is the difference between a private tour and a group tour?

A private tour is exclusively for you and your group — no other travelers join. You get a dedicated guide, private transport, and a fully flexible itinerary. A group tour (shared) means you join other travelers on a scheduled departure, making it a more affordable and social option.

Which is better — private or group tour?

It depends on your travel style and budget. Private tours are ideal for couples, families, or anyone wanting a personalized experience. Group tours are perfect for solo travelers, budget-conscious travelers, or those who enjoy meeting people from around the world. See our full Group vs Private comparison.

Can I customize a private tour?

Absolutely. All our private tours are fully customizable — you choose the departure date, pace, destinations, accommodation standard, and any special requests. Contact us and we'll build your perfect Morocco itinerary.

How many people are on a group tour?

Our shared group tours typically have between 6 and 16 travelers, ensuring a small-group experience with personal attention from your guide.

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Student & University Group Tours

Do you offer special tours for students and universities?

Yes! We specialize in student and university group tours across Morocco. Our 3-day Sahara student tour starts from just €117 per person.

Is there a student discount?

Yes — use code STUDENT10 at checkout for 10% off any tour. For groups of 15+, contact us for an exclusive group rate.

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Booking & Payment

How do I book a tour?

Browse our tours, select your preferred option, choose your date, and complete your booking online. You can also contact us via WhatsApp for custom private tour requests — we respond within 1 hour.

Is a deposit required?

Yes, a deposit is required to confirm your booking. The remaining balance is due before or on the day of your tour. Full details are provided at checkout.

What payment methods do you accept?

We accept all major credit and debit cards, PayPal, and bank transfers. All payments are processed securely online.

How much does a Morocco tour cost?

Tour prices range from €20 for a short activity to €1,550+ for a 14-day private grand tour. See our complete Morocco tour price guide for a full breakdown.

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Tours & Inclusions

What is included in the tour price?

Inclusions vary by tour but typically include: private transport, licensed local guide, accommodation (on multi-day tours), most meals, camel trek (on Sahara tours), and all entrance fees. Please check each tour page for full details.

Are your guides licensed?

Yes. All our guides are officially licensed by the Moroccan Ministry of Tourism and have extensive knowledge of Morocco's history, culture, and destinations. They speak English, French, Spanish, and Arabic.

What languages do your guides speak?

Our guides speak English, French, Spanish, and Arabic. Please let us know your preferred language when booking and we'll match you with the right guide.

Do you offer airport transfers?

Yes, we offer private airport transfers to and from all major Moroccan airports including Marrakech, Casablanca, Fes, Agadir, and Tangier. See our airport transfer service.

Are your tours suitable for seniors or travelers with limited mobility?

Yes. We regularly welcome senior travelers and can adapt itineraries to suit mobility requirements — slower pace, ground floor accommodation, shorter walking sections. See our Morocco tours for seniors guide or contact us to discuss your specific needs.

Are your tours suitable for solo female travelers?

Yes — we welcome many solo female travelers and our guided tours are the safest and most rewarding way to experience Morocco alone. See our Morocco solo female travel guide for detailed advice.

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Cancellations & Changes

What is your cancellation policy?

We offer free cancellation up to 48 hours before departure for a full refund. Cancellations 24–48 hours before receive a 50% refund. See our full Cancellation & Refund Policy.

What happens if Morocco Tours Group cancels my tour?

In the rare event that we need to cancel a tour (due to extreme weather, safety concerns, or force majeure), you will receive a full refund or the option to reschedule at no extra cost. We will notify you as early as possible via WhatsApp and email.

Can I change my tour date after booking?

Yes, date changes are possible subject to availability. Please contact us as early as possible — we're flexible and always try to accommodate changes.

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Safety & Practical Questions

Is Morocco safe to visit?

Yes — Morocco is consistently rated one of Africa's safest tourist destinations. See our full Morocco safety guide.

Do I need a visa for Morocco?

Most nationalities including EU, UK, US, Canadian, and Australian citizens do not need a visa for Morocco (up to 90 days). See our Morocco visa requirements page for your specific nationality.